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Orders are processed within 1 business day. USPS Standard Ground Delivery takes 5-7 business days. USPS Priority Mail Express takes 2-5 business days from when your order ships out. International shipping is estimated at 7-10 business days.

We offer a 30-day return window from the received order date. Products must be returned with an RMA number obtained from customer service. Refunds are issued to your credit card within 3 business days. Contact us at [email protected] or 646-357-5012 to request an RMA.

Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery progress directly on the USPS website.

You can cancel your subscription at any time by calling 646-357-5012 (24 hours, 7 days a week), emailing [email protected], or using the cancellation link at the bottom of our website.

For a one-time fee of $9.95, Porch Pirates insurance covers your order if it is lost, missing, or stolen within 30 days. Simply call 646-357-5012 and we will reship your entire order within 48 hours at no additional cost.